Job Description

Coffee Shop Manager (Drive Thru) Paid time off Ongoing Management and leadership training opportunities Employee retail and shift discounts Prize opportunities through national contests Local, regional, and national awards and recognition About PJ's Coffee Phyllis Jordan, a pioneer in the coffee industry, founded PJ’s Coffee of New Orleans in 1978 and demonstrated that better beans, superior roasting techniques, and pure passion for the art of coffee making mattered. In 2008, the company was purchased by New Orleans natives and brothers, Paul, Steven, and Scott Ballard. PJ’s Coffee serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, as well as organic tea and fresh breakfast pastries. PJ’s Original Cold Brew™ Ice Coffee is brewed daily using a special cold-drip process that protects the flavor and strength of the beans while producing a coffee that is two-thirds less acidic – a process and technique developed by its founder and used for more than 40 years at all PJ’s locations. Bags of whole bean coffee and single-serve cups of PJ’s Coffee are available for sale in-store and online. With more than 145 operating stores, including four international locations, PJ’s Coffee continues to grow in the U.S. and abroad. For more information, visit pjscoffee.com or follow PJ’s Coffee on Facebook, Instagram, or Twitter. Job Summary The main objective of the Store Manager includes motivating your team, able to meet COGS and Labor % goals, scheduling, inventory, placing orders for food/beverage deliveries, ensuring your team has everything they need to reach company goals, cash handling, and creating social media posts. Restaurant Management and or Barista experience preferred, but not mandatory. The ideal candidate should be fun, high energy, able to lead by example, polite, and customer service focused. You will be trained as a barista, a shift lead, and then a manager within 2 months. Responsibilities Understand completely all company policies, procedures, standards, specifications, guidelines, and training programs. Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times. Ensure that all food and beverages are consistently prepared and served according to the store’s recipe and par level standards. Achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Ensure all labor and scheduling requirements/goals are met, including filling in on the schedule where needed to ensure guest service standards and efficient operations. Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following PJ’s preventative maintenance programs. Fully understand and comply with all federal, state, county, and municipal regulations that pertain to the health, safety, and labor requirements of the store, employees, and guests. Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner. Assist with carrying out store marketing, advertising, and promotional activities and campaigns as set forth by upper management. Ongoing training and development through PJ’s Coffee Corporate communications, management meetings, regional calls, and other resources. Qualifications High school diploma or equivalent. Have knowledge of service and food and beverage, generally involving at least 1 year of FOH operations and/or other management positions. Some management experience is preferred. Possess excellent basic math skills and have the ability to operate a cash register or POS system. Basic problem-solving and conflict resolution skills are needed. Must have the stamina to work 40 hours per week. Compensation $15.00 - $25.00 per hour Some Perks of Joining PJ's Include: Flexible Schedules Enjoyable Work Environment with Supportive Management Employee Incentives Growth Potential Working at PJ's makes your appreciate the existence of local, community based coffee shops. Most of the customers have been going there for years and their children follow suit. Customers feel comfortable and often end up spending a few hours or more daily at the cafe. Coworkers are trustworthy and hardworking and are all fully capable of handling a large volume of customers on their own. The manager goes out of his way to make sure his employees are well educated about their job so as to better appreciate it. #J-18808-Ljbffr PJ's Coffee

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