Job Description
Salary: $22-$24
Luxury Cruise & Guest Relations Concierge
Location: Miami, FL 33126 (U.S.-based)
Pay: $22.00-$24.00 per hour + eligible quarterly bonuses and incentives
Schedule: Full-Time | Flexible schedule including evenings, weekends and holidays
Languages Required: English (additional languages are a plus)
Work Authorization: U.S. Work Authorization required
About John Paul & Orient Express
At John Paul Group, part of the global ACCOR family, we believe in the power of human connection. With roots in Paris and a presence in over 40 countries, we specialize in transforming everyday moments into unforgettable experiences. Our team is made up of passionate individuals who care deeply about delivering thoughtful, personalized service.
Were proud to partner withOrient Express, a legendary brand that has defined luxury travel since 1883. From the reimagined original carriages of The Orient Express to the breathtaking Silenseas sailing yacht and upcoming hotels in Rome and Venice, Orient Express invites travelers to embrace the journey as the destination.
About the Role
Were looking for hospitality professionals who are passionate about luxury travel and delivering seamless, high-touch service. As a Luxury Cruise & Guest Relations Concierge, youll be the trusted guide for guests embarking on extraordinary journeys aboard Orient Express Silenseas and beyond.
This is a full-time, on-site role based in the U.S., supporting guests before, during, and after their travel experiences. Youll collaborate with global teams to curate personalized itineraries and ensure every detail reflects the elegance and sophistication of the Orient Express brand.
Training & Schedule
What We Offer
What Youll Do
What You Bring
Join Us
If youre a hospitality professional who thrives on creating unforgettable guest experiences and takes pride in delivering thoughtful, human service, wed love to read your application.
Apply today and start your journey withJohn Paul Group and Orient Express Silenseas.
EEO We are an Equal Opportunity Employer
John Paul values diversity and respect in the workplace. We celebrate and welcome diversity and are committed to creating an inclusive and equitable environment. Persons with disabilities who may need accommodations during the recruiting process are encouraged to discuss this with the Hiring Manager.
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