Job Description

Patient Services Manager 2

Join a great team where people are at the heart of everything we do! Sodexo is seeking a dynamic and compassionate Patient Services Manager 2 to join our team at Sharp Memorial Hospital in beautiful San Diego, CA. This is an exciting opportunity to make a meaningful impact in a healthcare environment that values service excellence, innovation, and teamwork. If you're passionate about patient care and thrive in a fast-paced setting, we'd love to hear from you!

What You'll Do

• Evaluate and enhance service levels for the Patient Services Program to exceed patient and customer satisfaction.
• Oversee Sodexo's Patient Dining Program, including daily meal rounding and service recovery.
• Collaborate with clinical, food service, and interdisciplinary teams to elevate the patient experience.
• Conduct tray assessments to ensure food quality, presentation, and accuracy.
• Maintain compliance with Sodexo's gold check standards and support successful regulatory inspections.

What We Offer

• Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
• Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
• Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs, 401(k) Plan with Matching Contributions, Paid Time Off and Company Holidays, Career Growth Opportunities and Tuition Reimbursement.
• More extensive information is provided to new employees upon hire.

What You Bring

• Strong leadership and communication skills with a commitment to upholding high standards and company policies.
• A passion for creating memorable patient experiences every day.
• Solid understanding of nutrition and specialized diets.
• Credentials such as Registered Dietitian, Certified Dietary Manager (CDM), or a degree in Nutrition (preferred).

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Qualifications & Requirements

• Minimum Education Requirement - Associate's Degree or equivalent experience
• Minimum Management Experience - 2 years
• Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Location US-CA-SAN DIEGO

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